Last updated: May 2026
These terms of service govern your use of LeadFlow Media's website at leadflow-media.com and your engagement with our AI automation services. By accessing our website or engaging our services, you agree to be bound by these terms. Please read them carefully before proceeding.
LeadFlow Media provides done-for-you AI automation systems for home service businesses. Our services include speed-to-lead SMS and email automation, CRM lead reactivation campaigns, AI voice agent deployment, appointment booking automation, no-show prevention systems, and unsold estimate follow-up sequences. The scope of services for each client is defined in a separate service agreement signed prior to commencement of work.
You may use our website for lawful purposes only. You must not use our website in any way that breaches applicable local, national, or international laws or regulations, or that is fraudulent or harmful. You must not attempt to gain unauthorised access to our website, the servers on which our website is stored, or any server, computer, or database connected to our website.
All content on this website, including text, graphics, logos, and software, is the property of LeadFlow Media and is protected by applicable intellectual property laws. The LeadFlow Operating System™ and LeadFlow OS™ are trademarks of LeadFlow Media. You may not reproduce, distribute, or create derivative works from our content without our express written permission.
Clients engaging LeadFlow Media's services are responsible for providing accurate business information, granting necessary access to CRM systems and communication platforms, and ensuring their use of automation systems complies with applicable messaging regulations including TCPA in the United States and CASL in Canada. Clients are responsible for maintaining compliance with all relevant laws in their jurisdiction regarding automated messaging and customer communications.
While LeadFlow Media works to deliver measurable improvements in lead conversion and revenue for every client, we cannot guarantee specific results as outcomes depend on factors including market conditions, lead quality, and client business operations. Our results-first model means we work with clients until agreed benchmarks are met, but this does not constitute a guarantee of specific revenue outcomes.
To the maximum extent permitted by applicable law, LeadFlow Media shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of our website or services. Our total liability for any claim arising out of our services shall not exceed the fees paid by you to LeadFlow Media in the three months preceding the claim.
These terms shall be governed by and construed in accordance with applicable law. Any disputes arising from these terms or your use of our services shall be resolved through good-faith negotiation in the first instance. If negotiation fails, disputes shall be resolved through binding arbitration or the courts of the applicable jurisdiction.
We reserve the right to update these terms at any time. We will notify clients of material changes via email. Continued use of our website or services after changes are posted constitutes your acceptance of the updated terms. We encourage you to review these terms periodically.
If you have questions about these terms, please contact us at bor.cerlini@leadflow-media.com. We aim to respond to all enquiries within two business days.
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